Putting it into Practice

Title: An analysis of the Research Team- Service User relationship from the service user perspective: A consideration of ‘The Three Rs’ (Roles, Relations and Responsibilities) for healthcare organisations
Author: Jordan, M., Rowley, E., Morriss, R. and Manning, N.
Date Published: 2014
Reference: Health Expectations doi: 10.1111/hex.12243. [Epub ahead of print]
Are service users or carers authors: No/Not Known

Abstract: This article summarises the findings from interviews with service users who were involved in the work of a Collaboration for Leadership in Applied Health Research and Care (CLAHRC). The main conclusion was that there was a big difference between service users’ expectations and their actual experience of involvement. The authors conclude that the starting point for involvement should be a discussion between service users and researchers about everyone’s expectations of involvement. It is also important to ensure that the roles and responsibilities of service users and researchers are agreed across the whole team at the outset.

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Categories: journal article
service users and carers
research commissioners
relevant to all service users
general principles of good practice
lessons from direct experience of involvement
staff in research organisations
General guidance on involving the public in research

Date Entered: 2014/08/20

Date Edited: 2014/08/20

Additional Info: