Putting it into Practice

Title: Evaluating Patient, Family and Public Engagement in Health Services Improvement and System Redesign.
Author: Julia Abelson, Anya Humphrey, Ania Syrowatka, Julia Bidonde and Maria Judd.
Date Published: 2018
Reference: Healthcare Quarterly Vol.21 Special Issue: 61-67.
Are service users or carers authors: No/Not Known

Abstract: As efforts to actively involve patients, family members and the broader public in health service improvement and system redesign have grown, increasing attention has also been paid to evaluating their involvement in the health system. This article discusses the key ideas and approaches related to this evaluation and the different frameworks and tools available. The patient involvement evaluation field faces several challenges, including being clearer about the nature and context of the involvement, decisions about what can be measured and what needs to be described, as well as what makes evaluation good quality.

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Categories: journal article
service users and carers
researchers
relevant to all service users
evaluating user involvement

Date Entered: 2019/01/10

Date Edited: 2019/01/10

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