Connected care in Bolton: Sharing good practice
2008 Conference
Turning Point’s Centre of Excellence has been working in partnership with the lead agencies in Bolton for health, housing and social care, with the aim of improving services and making them more accessible and joined up.
This is a new approach to service delivery, called Connected Care, which is about designing health, social care and housing services that respond to the needs of the community.
We have trained 28 members of the community to carry out research, in three deprived areas in Bolton to find out the views and experiences of people living in their communities about the services they receive. We will be writing up our findings (in July 08) and will be setting up a new service based on the findings of the research.
This workshop will provide our community researchers with the opportunity to share their experiences of carrying out research in their communities. They will share what went well and any problems that they have faced. We will consider the main barriers and how we worked as a team to overcome these.
This workshop will be highly interactive. We will support the community researchers to lead a discussion about their experiences of conducting the research, with the opportunity for delegates to feed in their experiences and ask any questions.
Authors
Cooper ~ Gemma
Research Manager, Centre of Excellence, Turning Point. Gemma is responsible for managing the Connected Care audits which are talking place in various locations across the England. Her role at the Centre of Excellence in Connected Care involves ensuring the community research is of high quality and developing and disseminating the evidence base for community-led commissioning more generally. She has expertise in a range approaches to community and service user involvement, qualitative and quantitative social research methods and project management.
View all articles by this authorOwen ~ Gavin
Senior Research Advisor, Centre of Excellence, Turning Point. Gavin Owen joined Turning Point in 2007 as Senior Research Advisor for Connected Care, responsible for providing training and day-to-day support to community researchers involved in the Connected Care audits in Bolton. Gavin has worked within the social care field for the past ten years, seven of which were with the National Autistic Society.
View all articles by this authorStafford ~ Jane
Principal Research, Centre of Excellence, Turning Point. Jane Stafford joined Turning Point in 2007. Her role is to establish and lead Connected Care audits across England. Jane has worked within the social care field for the past twelve years, in a variety of roles including Care Manager, residential service manager and Community Services Project Manager.
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