Research project

Title: A National Evaluation of the NSPCC's Young People's Centres by Young People

Project timescale: From 01 June, 2002 to 31 December, 2004
(Added to website on: 12 April, 2005 - Date last updated: 11 February, 2013)

Source of funding:
National Society for the Prevention of Cruelty of Children (NSPCC)

Aims: To recruit up to 8 young service users as co-researchers. To involve the co-researchers in all aspects of the research evaluation. To enrol the co-researchers as Millenium Volunteers.To produce a written report for the NSPCC. To disseminate the findings involving the young co-researchers.

Research designs used:
Case Study
Study of views/experiences

Methods used to collect data:
Documentary analysis
Focus groups
Questionnaire survey
Other (please specify): 'ghostshopper'

Research project description: Following training of the young co-researchers we visited 5 Young People's Centres to interview young people, and staff; to undertake focus groups with staff members and read any secondary data. We also undertook a 'ghostshopper exercise' with a telephone referral to each of the YPC's and national helpline. This data was then analysed, written up and disseminated- including a conference facilitated by the co-researchers.

Stages at which the public were involved:
Prioritising topic areas
Disseminating research
Planning the research
Managing the research
Designing the research instruments
(eg questionnaires, patient information sheets)
Undertaking the research
Analysing the research
Writing about the research eg
publications, newsletters

Description of public involvement in research stages: The young co-researchers helped identify the key issues for the semi-structured interview schedules, focus groups and ghostshopper exercise which they implemented. The young co-researchers also helped analyse the data and were involved in approving drafts of the final report. They also organised a conference to publicise the results, jointly presented a paper to a national conference, British Association for Study and Prevention of Child Abuse (BASPCAN) and helped produce an article for Community Care.

Training and support provided for either members of the public or researchers involved in the project:

Examples of ways the public have made a difference to the research project: Quality of the questions. Insights into the lives of the young people. Energy they provided the project. Dissemination was much more powerful and led to meeting with key decision-makers in NSPCC.

Evaluating the impact of public involvement in the research:

Details of publications or reports resulting from the research: (1) McLaughlin, H with Clowes, A. Doyle, J. Edwards, C. Grayson, E. Tubbritt, J. and Wright, C. (2005) Young Service Users Evaluating Social Work Practice, Community Care, 17-23 March pp36-37. (2) Mclaughlin, H. (2005) Young Service Users as Co-Researchers, Qualitative Social Work 4(2) 211-228. (3) Mclaughlin, H. Clowes, A. Doyle, J. Grayson, E. Edwards, C. Tubbritt, J. Wright, E. (2004) Young People Researching NSPCC's Young Peoples Centres, Salford: Salford centre for Social Work Research

Links to Reports:

Was/is your project user controlled: Not Known

For further information on the project, please contact:
Dr Hugh McLaughlin
Director of Social Work and Social Policy
School of Community, Health Sciences and Social CareUniversity of Salford
School of Community,
Health Sciences and Social Care
University of Salford



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