Evidence Library
Title: The practicality and acceptability of an advocacy service in the emergency department for people attending following self-harm.
Author: Bryant, L. & Beckett, J.
Date Published: 2006
Reference: Leeds: Academic Unit of Psychiatry, Leeds University.
Are service users or carers authors: Yes
Abstract:
Aim:To explore the views of different stakeholders on setting up an advocacy service in the Emergency Department for people who have self-harmed and to develop practical recommendations.
Method: Interviews with service users, Emergency Department staff, mental health staff and advocates. The project team included three people with experience of self-harm who were involved at every stage of the process. They also evaluated the impact of this service user involvement.
Findings/recommendations: The evaluation assessed how well the principles of successful user involvement (Telford, 2004) had been met. By these standards, the involvement was a success. However, the authors also found that the principles did not adequately reflect the process of their involvement and therefore seemed to represent only the minimum requirements.
The evaluation also asked the team members about their personal experiences of involvement. They reported benefits for the service user researchers and for the professional researchers. They did not find that user involvement had an impact on recruitment. It had a mixed impact on the interviews. The positives were that the people being interviewed seemed to be more open about their experiences, but the negatives were that some issues were not always fully explored. They conclude that the data may not have been that different as a result of user involvement, but that the participants had a much better experience.
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Related entry: none currently available
Categories: health
Undertaking research
Evaluating
impact on research
impact on service users involved
impact on researchers
impact of public involvement
report
Recruitment
Date Entered: 2007/03/11
Date Edited: 2012/12/06
Additional Info: