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Title: The impact of service user involvement in research.
Author: Minogue, V., Boness, J., Brown, A. & Girdlestone, J.
Date Published: 2005
Reference: International Journal of Health Care Quality Assurance, 18(2-3), 103-112.
Are service users or carers authors: No/Not Known

Abstract:

Aim: To examine the development of one service user and carer research group in a mental health Trust.

Methods: A literature review, a review of user involvement in research in the Trust, a survey of consumers and NHS staff in the Trust, a skills audit and training needs analysis of consumers. Service users and carers worked on the project.
 
Findings/recommendations: The benefits for consumers were found to be:
  • gaining knowledge and experience
  • improved sense of well-being, self esteem and confidence.

The Trust gained from hearing the service user perspective and maintaining a user focus. They reported changes in research design and methods as a result of user involvement and the following changes to services:

  • changes in information given to service users
  • changed content and wording of information packs and leaflets
  • continuation of a service
  • continuing to the next stage of an evaluation.

External link: The following links will take you to information on this entry on an external website. INVOLVE is not responsible for the content or the reliability of the external websites. Link to PubMed abstract

Related entry: none currently available

Categories: health
Designing research
impact on research
impact on service users involved
impact on implementation and change
impact of public involvement
journal article
Implementation and change

Date Entered: 2006/09/05

Date Edited: 2012/11/21

Additional Info:
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