Putting it into Practice

Title: Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review.
Author: Dukhanin V, Topazian R, DeCamp M.
Date Published: 2018
Reference: International Journal of Health Policy Management. 7(10):889-903.
Are service users or carers authors: No/Not Known

Abstract: Aim: To describe different measures of involvement in healthcare organisations and to compare existing evaluation tools. Methods: A systematic review of the literature. Results: 199 relevant articles were found. These were analysed and 116 possible measures were found to evaluate involvement. 44 were related to measuring outcomes including: impact on the people involved, impact on services provided by the healthcare organisation, impact on the organization itself, influence on the broader public, influence on population health, and engagement cost-effectiveness. The remaining measures assessed the process of involvement. Conclusions: The authors conclude that there are many measures that could be used to evaluate involvement in healthcare organisations. They have also identified gaps where new measures could be usefully developed.

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Categories: journal article
assessing the quality of involvement

Date Entered: 2018/11/28

Date Edited: 2018/11/28

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