Research project

Title: Lay Assessors - Assessment of quality standards

Project timescale: From 01 April, 1995
(Added to website on: 19 October, 2001 - Date last updated: 06 February, 2013)

Source of funding:
Birmingham Social Services Dept

Aims: To achieve an independent assessment of specified quality standards in Community Care teams (Adult services) carried out by pairs of lay assessors.

Research designs used:
Evaluation
Study of views/experiences
Other:

Methods used to collect data:
Documentary analysis
Interviews
Observation
Other (please specify):

Research project description: Lay people (service users or carers) are recruited and trained to identify specified quality standards through interviews with service users and staff, observation and records' examination. Ratings of compliance are made and fed back to the Community Care Teams.

Stages at which the public were involved:
Undertaking the research
Prioritising topic areas
Managing the research
Designing the research instruments
(eg questionnaires, patient information sheets)
Other:

Description of public involvement in research stages: Consultation initially and reports back to the sponsor organisation (representing service users).

Training and support provided for either members of the public or researchers involved in the project:

Examples of ways the public have made a difference to the research project: The project is credible only with (independent) consumers playing a role.

Evaluating the impact of public involvement in the research:

Details of publications or reports resulting from the research: Internal Social Services Reports

Links to Reports:

Was/is your project user controlled: Not Known

For further information on the project, please contact:
Mr Paul Dolan
Lead
Birmingham Social Services Dept
Milton Grange
Milton Grange
Handsworth Wood
Birmingham
B20 2DR
Paul_Dolan@birmingham.gov.uk
0121 303 7225/4044

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