Research project
Title: SCIL- Consumer Audit
Project timescale: From 01 June, 1997
(Added to website on: 01 June, 2001 - Date last updated: 11 February, 2013)
Source of funding:
Main Source - Hampshire County Council
Aims: To bring a service user/carer perspective to adult community care service evaluation - for review and Best Value purposes. The method framework employs a criteria that is relevant to disabled people who want to live independently.
Research designs used:
Action Research
Case Study
Evaluation
Study of views/experiences
Systematic review
Other: peer support
Methods used to collect data:
Interviews
Validated instruments eg Outcome measures
Questionnaire survey
Observation
Other (please specify): Occasionally focus groups are used
Research project description: Consumer audit provides a user perspective to the evaluation and monitoring processes that shape and review community care services. It supports the development of needs-led, rather than resource-led services. The framework method is based on the Social Model of Disability and designed around twelve basic 'enablers' defined as necessary to provide independence and control in the lives of people with impairments. The method is a peer support questionnaire and interview approach.
Stages at which the public were involved:
Analysing the research
Disseminating research
Planning the research
Managing the research
Designing the research instruments
(eg questionnaires, patient information sheets)
Undertaking the research
Other:
Description of public involvement in research stages: Auditors are recruited from consumers of community care services often through groups. They accept to join our accredited (OCN) training programme - and are then involved in every stage of an audit with the exception of report writing.
Training and support provided for either members of the public or researchers involved in the project:
Examples of ways the public have made a difference to the research project: They add questions to questionnaires that professional would not see as important. Consumer auditors (service users/and carers) ask about respect, dignity, convenience, outcomes (positive/negative) etc.
Evaluating the impact of public involvement in the research:
Details of publications or reports resulting from the research: No Articles currently available
Links to Reports:
Was/is your project user controlled: Not Known
For further information on the project, please contact:
Mr Neil Luckett
Joint Co-ordinator
Southampton Centre for Independent Living
6 Northlands Road
Southampton
Hants
SO15 2LF
Neil@SouthamptonCIL.demon.co.uk
023 8033 0982
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